SCOPE OF THIS PRIVACY POLICY

Tryp Technologies, Inc. and its affiliates (“tripdelivers,” “Tryp Technologies,” “Trip Delivers,”  “we,” “our,” and/or “us”) take great care in valuing and protecting the privacy of those who  decide to use our application, website(s), and services (collectively, the “tripdelivers Platform,”  “tripdelivers Services,” “our Services,” and/or “our Platform”). The language within this  privacy policy (the “Privacy Policy”) demonstrates how we will gather, utilize, and disseminate information that is willfully provided by tripdelivers prospective or actual users (“Users”),  which are made up of both tripdelivers customers (“customers”) and tripdelivers drivers (including  those considering or in the process of applying) (“Drivers”). By accessing our Platform in any  way, you acknowledge and agree to this Privacy Policy, and also agree to comply with our  Platform Terms of Use, and Terms of Service, which can be accessed and reviewed at  www.tripdelivers.com

If you do not agree to this Privacy Policy, please do not use the tripdelivers Services. If you use  any tripdelivers Service, you agree to this Privacy Policy.  

Your Privacy Rights/ California’s Shine the Light Law.  

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right  to request from a business, with whom the California resident has an established business  relationship, certain information with respect to the types of personal information the business  shares with third parties for direct marketing purposes by such third party and the identities of  the third parties with whom the business has shared such information during the immediately  preceding calendar year.  

To request a copy of the information disclosure Section 1798.83 of the California Civil Code,  please contact Trip at support@tripdelivers.com.

INFORMATION WE COLLECT

  1. Information You Provide to Us

Registration Information: Signing up for a tripdelivers account requires official registration.  This registration process asks for your name, email address, and phone number. By registering  with tripdelivers, you are willfully providing this information to us. If you use a Facebook  account to register, you are also agreeing to allow us to gather this information along with your basic profile information which includes but is not limited to your name, gender, profile photo,  and Facebook friends.  

User Profile Information: When you choose to register as a tripdelivers community member,  you are asked to create a tripdelivers Profile (“Profile”) which prompts you to share interesting  facts about yourself, and enables you to find other users that you might know or who share similar interests. The information that you manually provide regarding your tripdelivers profile  is optional and you can choose to share any amount that you’d like to. You cannot create a profile  without having a permanent name (and a profile photo for our drivers). It is possible to create a  Business Profile, although this requires that you enter a business email address and a form of payment associated with a company. You can read more about your options for controlling  your Profile visibility at support@tripdelivers.com.  

Payment Methods: We utilize third-party payment processors to process your payment  information. When you add credit card information or other payment methods to your tripdelivers account, you are agreeing to our use of third-party processors and are  acknowledging that they will temporarily have access to your information. We will never store these payment  methods on our servers in a permanent manner, in order to ensure the security of your private data.  

Communications: Choosing to contact us directly will result in additional information being  received about you via your chosen communication platform. If you decide to contact us in regard to issues or questions about our platform via phone or email, we will likely ask to  collect more of your information in order to better assess your situation. This could include your  name, email address, phone number, and the contents of your communication with us. 

Driver Application Information: When you choose to register as a part of the tripdelivers  Driver Community, we will ask for more information than is required of a basic profile. This  information will include but is not limited to your date of birth, Social Security Number (SSN),  driver’s license information, vehicle information (including VIN and registration information), car insurance information, and depending on your profile type, we might also ask for a  business license or permitting information. The information that you provide during your driver  application will be shared with our partners in order to run background checks and ensure your  eligibility to drive with tripdelivers. This is meant to protect the integrity and safety of the  tripdelivers community as a whole.  

Payment Information: Driver’s information regarding bank account numbers, routing  numbers,  

tax ID, and other forms of information concerning payments will be kept on file in order to  ensure our Drivers get paid in a timely and efficient manner.  

  1. Information We Collect When You Use the tripdelivers Platform  

Location Information: The tripdelivers Platform is designed to connect Drivers and customers  in an innovative and exciting way. This requires that we know our user’s locations. Each time  you use the tripdelivers app, we automatically gather your location information. The precise location of your device will also be shared with us whenever the tripdelivers app is running,  whether in the background or foreground. Any time you decide to label specific locations using  your app or your mobile device’s map applications, we will also gather and store that  information. This is meant to create a smoother user experience for you. This information may  include your “Home,” “Work,” or other types of manually labeled destinations.  The following reasons we require the gathering and storage of your location information is to safely and efficiently deliver your orders. 1. To connect customers with nearby Merchants. 2.  To identify specific drop off and pick up location positions. 3. To suggest destinations to our users  that will be dependent on their past destinations. Your location information will also be shared  with our Trust & Safety team. In any instances where this information will be required or  suggested to help your other users, and/or our Drivers safety and security as well as non-tripdelivers users (aka members of the general public). Drivers’ location information, as  well as the distance and time that they’ve been traveling, will be gathered in order to calculate the  fares and insurance data for each tripdelivers delivery. We will ask for permission through your mobile device settings or the tripdelivers app to gather your position information even when  the application is not running in order to provide promotional or service-based updates, within the  region that you’re operating in.  

Device Information: Users of the tripdelivers app are willingly providing information about  their devices, which include but are not limited to your IP address, the type of web browser that  you use, the OS (operating system) that you’re using, your phone carrier type and manufacturer  information, any related application installations, any device identifiers, device notification  information, and, if applicable, your Facebook identifier.  

Usage Information: As a tripdelivers user, your interactions with the tripdelivers Platform are automatically shared with us. This includes your actions within the app, your location when  you use the app, the date and times that you open and engage with the tripdelivers Platform as a  whole. This information is collected in order to help us optimize your user experience and the  experience of the entire tripdelivers community.  

Call and Text Information: All phone calls and text messages that occur between Drivers and  customers will be operated or managed by a third partner to tripdelivers. When Drivers and  customers connect via the tripdelivers app, they understand that the information regarding their communication will be collected and recorded. This information includes the phone numbers  of both parties involved, the content of the SMS messages sent, the date and time of the  communication. Phone calls that occur within the tripdelivers app may also be recorded for  quality assurance and security reasons.  

Platform communication information, including that between customers and Drivers: Prior to any recording of your calls, we will notify you and you will automatically accept this  recording and/or monitoring by proceeding with the call.  

User Feedback: Our goal is to strengthen the bonds within the tripdelivers community and  ensure that all Users are enjoying the most efficient deliveries possible. That’s why we enable  in-app ratings and reviews for customers and Drivers to communicate their experiences at the  end of each delivery. We gather this information and provide it to both customers and Drivers  within the app, as explained in more detail below.  

Address Book Contacts: We may ask for permission to access your address book on your mobile device(s). If you accept this request, we will be able to view and retain the data  regarding  the names and other contact information associated with your address book. The purpose of  this information gathering is to make the user experience involving invitations or social interactions  within our Platform to run as smoothly as possible. This information may be used for other purposes which will be further detailed in this document or at another time visible to you  during  your use of the Platform.  

Information from Cookies and Similar Technologies: tripdelivers uses information gathering  technologies such as “cookies”, tracking pixels, and other means for the following reasons: 1.  To  better comprehend your usage of the tripdelivers Platform and our various forms of  advertisement. 2. To discover which elements of our content is the most popular or beneficial to our users. 3. To store your preferences for tripdelivers utilization. When we write “cookies”,  we’re referring to the small text-based files that are placed on your device by the web servers  that you use. These files are created in an effort to gather small amounts of information and to  ensure that the sites or apps that you use can easily recognize your computer’s browser.  Generally speaking, there are two types of cookies: session and persistent. The former will be  automatically erased as soon as you quit your browser. The latter will remain on your computer after you close your browser and we may access them to gather information each time you  utilize the tripdelivers Platform. You have the ability to modify your “cookie settings” from within  your web browser. It should be noted that the deletion or non-acceptance of cookies will render your  usage of the tripdelivers Platform less robust.  

  1. Information We Collect from 3rd Parties  

Third Party Services: If you choose to register for tripdelivers or otherwise link your  tripdelivers account with a third party’s service (such as Facebook), we may receive the same  type of information we collect from you (described above) directly from those services.  Registering with tripdelivers from third-party services like Facebook will enable us to retrieve  similar information (described above) about you and your usage of our platform from those  services. 

Third Party Partners: We may receive additional information about you, such as  demographic data, payment information, or fraud detection information from third party partners and  combine it with other information that we have about you.  

Third Party Partners: tripdelivers may have third-party partners that may provide more  information about you, including but not limited to your demographic data, payment  information, and/or fraud detection information. The gathering and sharing of this information  will be permitted by you through third-party partners.  

Background Information on Drivers: Criminal background checks and driving records for  Drivers may be provided to us by our third-party partners. Any publicly available information  about driving records or criminal history will also be made available to us.

HOW WE USE THE INFORMATION WE COLLECT

The information that we gather and store regarding our Users is utilized in the following ways: 

  • Making connections between customers and Drivers;  
  • Providing the tripdelivers Platform to users while improving, expanding, and promoting  our Services;  
  • Analyzing the general usage of the tripdelivers Platform by the tripdelivers community; 
  • Direct or indirect (via partners) communication between us and our users for both  marketing and promotional reasons;  
  • Creating a personalized experience for our users and their contacts;  
  • Sending notifications through mobile devices via push features or text messages; 
  • Enabling payments and other transactions to efficiently take place;  
  • Supporting our users as customers and members of the tripdelivers community; 
  • Discovering and disabling fraudulent activity within our Platform;  
  • Ensuring the safety of our customers and trust between our team and each user by  responding to any issues regarding auto incidents, disputes between customers, and any requests made by official government authorities or affiliates.
  • We may also use the information that we gather and store from Drivers for the  following reasons:
  • To send updates or information regarding a Driver applicants’ status during their  application process via email, text message, or from within the tripdelivers APP; 
  • To make decisions involving the eligibility of a Driver applicant;  
  • To send notifications or updates regarding the requests for deliveries, changes or  additions to our pricing and service policies;  
  • To provide tripdelivers’ auto insurance policy to Drivers by analyzing patterns of use  for various safety and insurance reasons.

YOUR CHOICES

Email Subscriptions: All users of the tripdelivers Platform have the option of opting-out or unsubscribing from our commercial or promotional emails, however we will be required to send you any emails regarding your transactions or relations tied to the usage of your account.  Text Messages: Simply text the word STOP from whichever mobile device is receiving  promotional or commercial content from us and you will be immediately opted-out.  

Additionally, you can decide to opt-out of receiving all SMS content from tripdelivers  (including important information regarding your account usage) by texting the word STOPALL from  whichever mobile device is receiving these messages. It should be noted that opting-out of our  text message notifications will limit the experience of your usage of the tripdelivers Platform.  

Drivers have the option of opting out of specifically receiving a driving-related text message by replying STOP to a driver SMS. You can opt-in to receiving any of these messages again by  texting START in reply to the SMS confirmation regarding your initial unsubscribe process. 

Push Notifications: You can use your device settings to disable push notifications from the  tripdelivers Platform. This may impact your user experience while utilizing the tripdelivers  Platform and will disable important notifications like the arrival of your delivery.  

Profile Information: Any and all information that you manually add to your tripdelivers Profile can be deleted by you at any time. However, your name will always be made available to  Drivers and other users of tripdelivers. Driver information including names, ratings, profile pictures,  and vehicle information must always be made available to customers.  

Location Information: The sharing of your location information is vital to the effectiveness  and efficiency of your tripdelivers experience. You have the option to prevent your device from  sharing your location via your device’s settings, however this will render your usage of our  Platform entirely ineffective.  

Facebook Friends. You can opt-out of sharing the information regarding your Facebook mutual  friends through your profile settings within your Facebook account.  

Editing and Accessing Your Information: Certain elements of your account information can  be viewed, altered, or deleted by you at any given time by logging into your profile (or Driver  portal for Driver information). Termination of your tripdelivers Account can be achieved by  submitting a request through support@tripdelivers.com. We can deactivate your account but may retain certain information in a manner that is consistent with the terms written within this document for those accounts which are not entirely closed. Additionally, we may store information from your  account in order to resolve disputes, collect any fees that have yet to be settled, for general  troubleshooting purposes, to analyze the utilization of our Platform, to help with any ongoing investigations, for fraud prevention, to enforce our Terms of Services, and/or to take  legally-permitted or permitted actions against you or on your behalf.  

OTHER

Data Security: tripdelivers aims to protect and secure all data surrounding the tripdelivers community. Despite our precautions to protect and secure this data, it is impossible to guarantee 100% security.  

Children’s Privacy: tripdelivers does not wish to collect any information from any persons  under 13 years old. If you are under 13 years old, you may not use our Platform. Please contact  support@tripdelivers.com if you find that you or anyone you know has provided us with the  information of children under the age of 13.  

REVIEWING AND UPDATING YOUR INFORMATION

If you register for an account on our Platform, you may review and update your account  information by logging in to your account with your username and password at  www.tripdelivers.com, as well as through additional links throughout the Platform.

THIRD PARTY WEBSITES

The Platform may contain links to other websites. We are not responsible for the privacy  practices or the content of these other websites. You will need to check the policy statement of  these others websites to understand their policies. When you access a linked site you may be  disclosing private information. It is your responsibility to keep such information private and  confidential.

PERMISSIONS

We are using the following permission set for only input purposes. These permissions are not  used to store any type of personal information from the user.  

android.permission.CAMERA  

android.permission.READ_PHONE_STATE  

android.permission.GET_ACCOUNTS,  

android.permission.READ_CONTACTS  

Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, and read contact for perusing contact subtleties for a crisis call. Information of client  taking under authorization is appropriately secure and under law of google consents.

COOKIES

When you view our Platform, we may store some information on your computer’s hard drive.  This information will be in the form of a “Cookie.” Most web browsers automatically accept Cookies, but you can change your browser to prevent that. Without accepting a Cookie, your use of the tripdelivers Services may be affected.

GOOGLE ANALYTICS

We may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), in  connection with the Services. Google Analytics uses cookies or other tracking technologies to  provide information on how users interact and use the tripdelivers Services. Google Analytics  will collect information related to you and your use of the tripdelivers Services, and the information generated by Google Analytics will be transmitted to and stored by Google and  will be subject to Google’s privacy policies. To learn more about Google’s partner services and to  learn how to opt out of tracking of analytics by Google click here. 

SECURITY

Please note that data that is transported over an open network, such as the Internet or e-mail,  may be accessible to anybody. We cannot guarantee the confidentiality of any communication or  material transmitted through such open networks. When disclosing any personal information  through an open network, you should remain mindful of the fact that it is potentially accessible  to others, and consequently, can be collected and used by others without your consent. In  particular, while individual data packets are often encrypted, the names of the sender and  recipient are not. A third party may therefore be able to trace an existing bank account or relationship or one that is subsequently created. Even if both the sender and recipient are  located in the same country data may also be transmitted via such networks to other countries regularly  and without controls, including to countries that do not afford the same level of data protection  as your country of domicile.  

Your data may be lost during transmission or may be accessed by unauthorized parties. We do  not accept any liability for direct or indirect losses as regards the security of your personal information or data during its transfer via the Internet. Please use other means of  communication if you think this is necessary or prudent for security reasons.  

ADDITIONAL INFORMATION

This Privacy Policy is part of the Terms of Use of our Platform and any use of the tripdelivers  Services is governed by those Terms of Use. Questions regarding this Privacy Policy or the  practices of our Platform should be directed to tripdelivers by emailing such questions to  support@tripdelivers.com

Changes to Our Privacy Policy: This document is a living Privacy Policy. That means that  changes will be made to it over time. We will notify you via the tripdelivers Platform, email, or other forms of communication if any material changes or additions are made. We emphasize the importance of staying up-to-date with this Privacy Policy to better understand the ongoings of  our privacy practices. Any usage by you of the tripdelivers Platform entails an automatic  agreement to this Privacy Policy along with any additions or alterations that are made to it. 

Contact Information: Please don’t hesitate to reach out with any questions, concerns, or  comments regarding this Privacy Policy, your information, our use and/sharing of any  information, and/or your decision to consent to this usage via support@tripdelivers.com.

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